Communications

The Cleburne Police Department Communications Center is staffed by 11 telecommunicators and one supervisor. They answer all 911 and non-emergency calls and dispatch over 40,000 incidents a year.

They monitor several databases at all times.

Responsibilities


Some of their essential duties include:
  • Receiving emergency and non-emergency requests for police, fire, and medical services
  • Dispatching proper personnel and equipment to the location
  • Creating and maintaining logs of public safety activity
  • Handling complaints and inquiries from the public
  • Operating a variety of communications equipment, including telephone, two-way radio, and computer equipment
  • Maintaining contact with all units on assignments
  • Responding to variety of requests from personnel in the field
  • Deals tactfully, effectively, and professionally with the general public
The City of Cleburne Police could not function without the skilled and highly trained professional staff of telecommunicators.