MAINTENANCE NOTICE: Please note that our system will undergo a critical maintenance update from March 28 at 7:30 p.m. to March 29 at 1 p.m. During this time, customers will not be able to make payments online, by phone or in person. Our system will not be able to process any payments during this system update. Customers can still use the drop box at the Utility Billing Office to drop off payments if needed. Thank you for your patience and understanding as we work to best maintain our system.
Utility Billing provides a variety of services for the residents of Cleburne. The main function of this department is to record, bill, and collect for water, sewer and sanitation services.
Payments
We have approximately 10,221 active accounts. The city is divided into five billing zones. Each zone has a different due date. The due date for each zone is indicated in the table below. View payment options here.
Zone
Monthly Due Date
Zone 1
4th
Zone 2
11th
Zone 3
18th
Zone 4
25th
Zone 5
27th
Track Usage
Water customers can monitor water consumption with real-time data, alerts and analytics. View details here.
Hours of Operations
The Cleburne Utility Billing Office is available via drive-thru service and phone on Mondays through Fridays from 8 a.m. to 5 p.m. (except for City holidays). In-person services
are currently being done by appointment only Mondays through Fridays from 9 to 11 a.m. and then 2 to 4 p.m. (except for City holidays). To schedule an in-person appointment, call 817- 645-0919.