Utility Billing

The Cleburne Utility Billing Office is available via drive-thru service and phone on Mondays through Fridays from 8 a.m. to 5 p.m. (except for City holidays). In-person services are currently being done by appointment only Mondays through Fridays from 9 to 11 a.m. and then 2 to 4 p.m. (except for City holidays). To schedule an in-person appointment, call 817- 645-0919.

PLEASE NOTE: The Utility Billing office will be closed Wednesday, Dec. 7 from 8:30 to 10:30 a.m. for staff development.

Utility Billing provides a variety of services for the residents of Cleburne. The main function of this department is to record, bill, and collect for water, sewer, and sanitation services. We have approximately 10,221 active accounts. The city is divided into five billing zones. Each zone has a different due date. The due date for each zone is a follows:

 Zone Monthly Due Date
Zone 14th
Zone 211th
Zone 318th
Zone 425th
Zone 527th

Pay by Phone
Customers can pay by credit and debit card by calling 866-341-9322. By calling this number, customers can also hear real-time balances and due dates.