Complaints & Requests

Reporting a Complaint or Requesting Services

To report a a problem, issues with animals, or request services in your area please call the office at 817-556-8895. Please have the following information available:

  • Provide the exact location of the animals. If it is at a home, please give the correct address and any additional details you can provide.
  • Give a complete description of the problem, including a description of the animals involved.
  • You may be asked to provide your name and telephone number. However, your information will not be shared, except in a court setting.
  • If your pet has passed away and would like to request a pickup, please have this pet placed in a box or black plastic bag before calling Animal Services. Please call within 24 hours of the pet passing.
You may also report an issue or request services by email:  

Another convenient option for reporting animal related issues is to report them on Request Tracker.

Barking and Other Nuisance Complaints

The City of Cleburne contains an ordinance for addressing issues regarding barking dogs or other nuisances (Title 9, Chapter 91.03).

This department will investigate all nuisance barking complaints. However, if an ACO or Polic Officer is unable to witness the offense, complainants will be asked to file a written complaint. Written complaints may be filed in person during normal business hours at:
2375 Service Dr., Cleburne, TX 76033

Animal Related Ordinances

Please follow this link to review all city ordinances regarding animals:
Chapter 91 (Animals) of the Cleburne Code of Ordinances