Scheduling a trip

Scheduling


Trip requests may be made up to seven working days in advance and are taken Monday-Friday 7 am-6 pm. If space is available, same day trip requests will be accepted. Please call 817-641-1800 or 866-913-1800 to schedule a ride. All openings are filled on a first call-first serve basis.

When calling to schedule a ride, please have the following information ready:
    1. The time you are due at your destination and the time you would like to return.
    2. Destination address and description
    3. If you use a mobility device, and/or if an aide or guest will be accompanying you
    4. If you are a new client, some additional information will be needed, such as your date of birth, home address, and telephone number.

Standing Reservations

 
Standing reservations are for passengers who ride to or from a certain destination at a set time every week. Standing reservations will not exceed 50% of all trips provided during each specific time interval of the day. Please contact the office to inquire about standing reservation availability. If needed a waiting list may be established to keep track of interested parties.

School Children


CCT does provide transportation to children going to/from school; however CCT will only provide transportation to those students who are not eligible to ride the school bus. Children will be given a specific pick up time and will need to be waiting at their front door at their specified pick up time. In order to insure the children make it to school on time, CCT will not have the ability to wait more than one minute for a child. After three no-shows the child will be taken off of the schedule and will not be placed back on the schedule until his/her no-shows have been paid for in the office.