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City of Cleburne News

Posted on: May 9, 2022

Cleburne Police partner with company to manage False Alarm Reduction Program

Cleburne Police Department has partnered with a third-party company to reduce false alarms.

The police department has updated its Alarm Ordinance and collaborated with PM AM Corporation to implement and administer the False Alarm Reduction Program. Customers will begin using the online False Alarm Management System website, www.FAMSpermit.com/Cleburne, beginning June 1.

The goal of the ordinance and the City’s partnership is to reduce the number of false alarm activations requiring a response by the Cleburne Police Department. With fewer false alarm activations the officers will be able to respond to more urgent calls.

For current alarm permit holders there is nothing that will need to be done. All account and transaction history will be uploaded to the new system. On June 1, users will be able to visit the citizen web portal to request a username and password.

PM AM is a national company with expertise in this area and will be responsible for our alarm permit registrations, false alarm billings and educational material.

Prior to June 1 customers can continue to contact the Cleburne Police Department at 817-645-0987 for questions or permit processing.

Initial Alarm Registration:  The City of Cleburne Alarm Ordinance requires all residences and businesses to apply for an alarm permit by completing an alarm permit application available at www.FAMSpermit.com/Cleburne, starting on June 1.  Alternatively, citizens can also complete the application by hand and send it to: 

City of Cleburne False Alarm Program, PO Box 140518, Irving TX 75014-0518

Failure to register your alarm will result in additional fees or fines.

For any questions related to the City of Cleburne Alarm Reduction Program please call PM AM at 1-888-250-5614, Monday through Friday, 8:30 a.m. to 5:30 p.m.

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