Are there late charges?
A late fee is added the next business day after the due date printed on the bill. Late fees are 10%. A disconnection notice is mailed with a disconnection date set for seven days later. We offer extensions as long as you call or come in by the disconnection date. It can be extended for an additional 10 calendar days.

Show All Answers

1. How do I make an account inquiry?
2. When will I be billed?
3. Can I schedule a water turnoff?
4. What are the city garbage charges?
5. Are there late charges?
6. How can I make a payment?
7. What are the service fees?
8. Do I need a permit for a garage sale?
9. How is my bill calculated?