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302 W Henderson St
Cleburne TX 76033
Emergency 9-1-1
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817-645-0972
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817-556-8818
817-645-0985
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Communications

The Cleburne Police Department Communications Center is staffed by 11 Telecommunicators and one supervisor. There are always at least two Telecommunicators on duty 24 hours a day / 7 days a week. They are responsible for providing dispatch for police, fire, and medical services. They answer all 9-1-1 and non-emergency calls. They dispatch over 40,000 incidents a year.
They monitor several databases at all times. Some of their essential duties include: · Receiving emergency and non-emergency requests for police, fire, and medical services · Dispatching proper personnel and equipment to the location · Create and maintain logs of public safety activity · Handles complaints and inquiries from the public · Operate a variety of communications equipment, including telephone, two-way radio, and computer equipment · Maintain contact with all units on assignments · Responds to variety of requests from personnel in the field · Deals tactfully, effectively, and professionally with the general public
The City of Cleburne Police and Fire Department could not function without the skilled and highly trained professional staff of Telecommunicators.
WHEN TO CALL 9-1-1 Dial 9-1-1 when there is a medical, fire, or police emergency, such as: · Life threatening situations, serious injury, serious bleeding, poisoning · Fire · Serious medical condition · Missing child or elderly person · Crime in progress, suspicious activity, suspects still in the area · Traffic accident with injury	Connie Taylor - Communications Supervisor
Remain calm and stay on the line until the dispatcher tells you to hang up. Answer all questions, speak slowly and clearly. Be prepared to provide your location, name and phone number, the nature of the emergency, and a description of the suspect and/or vehicle involved. If you are on a cell phone, the dispatcher may not know where to look for you. You might even have the wrong dispatcher for your location. Listen for instructions. The dispatcher must ask many questions so they can give emergency first responders an accurate picture of your situation.

FOR NON-EMERGENCY SITUATIONS CALL 817-645-0972

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