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Booker T. Washington Recreation Center

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1. How do I rent a room at the Recreation Center?

You must visit the Recreation Center and fill out a Rental Agreement. Deposits are required to hold reservations. Any rental outside of normal business hours requires Recreation Coordinator approval and must be made at least two weeks in advance.

2. Can I rent the gymnasium for a dance or special event?

No. The gymnasium is only rented for sporting type events such as basketball and volleyball.

3. How much does it cost if I just want to come in for one day?

The daily admission fee is $2 per person.

4. What is the minimum age to use the cardio room?

Minimum age to enter the cardio room is 16. Youth age 15 and up may enter the cardio room after signing up for a pass (with guardian consent) and receiving an equipment orientation. Equipment orientation must be scheduled with our staff in advance.

5. Are there childcare facilities?

No, childcare is not provided. The minimum age that children can be left unattended is age 9. This rule is strictly enforced for the safety of all patrons and children.

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City / County Transportation (Cletran)

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1. Who is eligible to ride your service?

Anyone may ride; we provide general public transportation.

2. What is your service area?

We service all of Johnson County, as well as the Tarrant County portion of Burleson.

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Code Enforcement

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1. What is a code violation?

A code violation is a condition or situation that is in violation of the Health and Safety Code of Texas or the City of Cleburne Code of Ordinances.

2. What are the most common types of code violations?

View a PDF of our most common code violations.

3. How do I file a complaint?

Please contact Code Enforcement by phone at 817-556-8807 or in writing at P.O. Box 677 here in Cleburne in order to file a complaint.

4. May I file an anonymous complaint?

Yes, the only necessary information is the site address of the alleged violation and the type of violation. All alleged violations will be inspected by the code enforcement officer to verify a violation.s IN general, we can be more effective in our investigation if the complainant does provide their name, address, and phone number. We cannot guarantee anonymity to any complainant that provides their name, address, or phone number under the Texas Public Information Act.

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Conference Center

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1. How do I book a room?

You may book a room in person or over the phone. We ask that you give a deposit in order to hold the reservation and at least two weeks prior to the event we ask that you pay the remainder of the balance. To book over the phone you must have access to sign a document and return to us and have a valid Credit Card to pay for the deposit and/or fees.

2. Can we have a DJ or Band

Reservations are allowed to bring in a DJ or Band. You must rent the Exhibit Hall or the Texas room in order to have amplified music. Many time we have multiple events going on in the Center. It is important to be mindful of others. Staff reserves the right to monitor and control all sound levels. Further further information about amplified music please check our rules and regulation or contact a staff member at 817-556-8860.

3. Are the tables and chairs included?

The tables and chairs are included in the rental fees and there are no additional cost involved unless your request for tables and chairs surpases our inventory.

4. What type of event can I have?

We host many types of events from weddings to graduation parties and everything in between. If you have a special event in mind please call a staff member at 817-556-8860 and they can assist you through the process.

5. Do the tables and chairs come with linens?

We can skirt the banquet tables and head tables at no additional cost as long as the request doesn't surpass our inventory. We have a wide variety of linens to choose from at an additional cost. Please call and talk with a member of our staff to get options available.

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Environmental Health

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1. May I cook food in my home and sell it to the public?

No, the Texas Food Establishment Rules prohibit anyone from preparing food in their home kitchen and selling it to the public. However, producers under the Cottage Food Law may bake goods in their home with restrictions.

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Finance & Taxes

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1. Who appraises my property and sets the property tax rate?

Find out about property taxes.

2. What is the City of Cleburne’s sales tax rate and what is it used for?

Find out about the city's sales tax.

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Fire & Emergency Management

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1. How do I obtain a fire report?

Call fire administration at 817-645-0964 with information on date and time of incident, address of incident, type of incident, and justification for request. You may also request online with the following link. Online Request

2. How do I request a fire station tour?

Call fire administration at 817-645-0964 with information on date requesting, number of children and age, length of visit, and any special request for content of the tour. You may also request online from the following link. Online Request

3. How do I request a fire safety presentation?

Call fire administration at 817-645-0964 with information on date requesting, number of children or adults, ages, and type and lenght of presentation requesting. You may also request online from the following link. Online Request

4. How do I request fire hydrant flow data?

Call fire administration at 817-645-0964 with address and business name of requested hydrant flow data. You may also request online with the following link. Online Request

5. How do I request a disaster preparedness presentation?

Call fire administration at 817-645-0964 with information on date requesting, number of children or adults, ages, and type and lenght of presentation requesting. You may also request online from the following link. Online Request

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Housing

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1. How can I get housing assistance?

All households in need of rental assistance must make application when Cleburne Housing Agency (CHA) opens the waiting list. CHA will not accept applications when the waiting list is closed. CHA will make a public announcement in the newspaper and website when the waiting list opens.

2. How long will I be on the waiting list?

It is not possible to predict the time it will take for someone to reach the top of the waiting list. The wait depends on the rate of turnover in the program and the level of funding provided by HUD. The wait may be as quick as 6 months and as long as 2 years.

3. How do I check my status on the waiting list?

You may check your status by phoning Cleburne Housing Agency at 817-645-0937 between the hours of 1:00 pm - 5:00 pm; Monday thru Friday.

4. How do I get a voucher?

Vouchers are issued to those who have reached the top of the waiting list and successfully attended a briefing. Therefore it is very important that you inform Cleburne Housing Agency of any address changes while you are on the waiting list. If you fail to respond to a notice or it is returned undeliverable, CHA will remove your name from the waiting list.

5. What happens after you are issued a voucher?

After you are issued a voucher, you are responsible for finding a unit that qualifies for the program. Cleburne Housing Agency (CHA) will determine if the rent is within the program guidelines and schedule the unit for inspection. The unit must pass HQS (Housing Quality Standards) inspection prior to moving in and receiving assistance.

6. How much will my rent be?

Cleburne Housing Agency will pay a portion of your rent directly to the landlord based on a formula established by HUD. You will be responsble for paying the remaining portion (based on your income) to the landlord.

7. Why do you have to inspect my unit & how often?

HUD requires the unit to pass inspection before rental assistance can begin; all units must be safe, decent and sanitary.
Your unit will be inspected a minimum of once per year. There are exceptions that may be inspected more than once per year.

8. What happens if my unit needs repairs?

You should contact your landlord and follow procedure for reporting repairs. If the landlord fails to respond, you may contact Cleburne Housing Agency at 817-645-0937.

9. How long can I remain on the rental assistance program?

Current program regulations allow you to continue to receiving assistance as long as you are income eligible and remain in program compliance. You may lose assistance if your income increases to the point that your portion of rent matches or exceeds the full amount or rent or if you are terminated for program violations.

10. What if I want to move?

Cleburne Housing Agency (CHA) requires a 30 day written notice to move; however before moving you must complete your tenant obligations under your current lease with the landlord.

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Human Resources

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1. What positions are open and where do I get an application?

Applications are available at City Hall, 10 N. Robinson Street Cleburne, TX 76033. You can also print the online application and mail it to City of Cleburne Human Resources Dept., P.O. Box 677, Cleburne, TX 76033 or fax it to 817-556-8803. You may also access the City's web-site at the Public Library

2. Can I e-mail my application and resume?

You are welcome to save a blank application (with a new name) on your computer, complete it, and then email it to hr@cleburne.net. If you are contacted for an interview, you will need to come into the office to sign the application prior to the interview. It is recommended that you follow-up with a phone call after emailing an application to verify it arrived. Confirmation inquiries should be directed to 817-645-0945 or 817-645-0915.

3. If I meet minimum qualifications, will I be interviewed?

Interviews are not automatic. Human Resources representatives and Managers work together to determine who will be interviewed. Preference will be given to applicants who possess more specific education and/or experience

4. What is the minimum age to work for the City?

16 years.

5. Should I turn in anything with my application?

If you have a resume, you may submit it with your application, but the resume can not take the place of a completed application.

6. What jobs can I apply for?

Applications are accepted only for positions that are currently open. Human Resources may screen applications for experience, criminal history, clear driving records, etc. before applicants are interviewed.

7. If I'm not interviewed or hired, will you keep my application or resume on file?

Applications are considered only for the specific job open at the time you submit it. If you are interested in more than one position or a position that comes open at a later date, a new application must be submitted

8. What happens if I just send in a resume for your reference in case there's a job opening meeting my qualifications?

Unfortunately, due to the high volume of applications/resumes received, we can accept applications/resumes only for current openings. Unsolicited resumes/applications are not maintained in our files.

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Main

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1. How do I contact a city/county department?

Visit the Staff Directory to find all department and staff contact information.

2. Where can I find the answers to my frequently asked questions?

Use the FAQs module to easily find answers to the questions you ask the most.

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Municipal Court

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1. What do I do...I just received a citation?

Your citation will be filed in the Court within three business days. You must make an appearance in person, by mail or you can access the internet and take care of the citation on-line.

2. When do I appear to pay for my citation?

You have 15 calendar days (10 working days) from the date you received your citation to appear. You may appear in person, by mail,by accessing the internet, or by an attorney. If you fail to make an appearance within 15 calendar days, a warrant may be issued for your arrest.

3. When can I find out the cost of my citation?

Please allow three business days for the Court to receive the citation from the police department.

4. How can I pay for my citation?

There are three ways you may appear:
In person at the court window or use the Court's night drop, located at 303 West Henderson in Cleburne.

You may sign the green information form that you were provided by the Police Officer and mail it to: Cleburne Municipal Court P.O. Box 677 Cleburne, Tx.76033.

You can also pay your citation on this website.

5. Do I have to have an appointment to see the Judge?

Yes...litigants must set an appointment to see the Judge on a specific day and time in open court. You must appear on or before the appearance date, on your citation, to seek audience with the Judge of the Court.

6. Can I take care of my wife/husband's ticket?

No...only the person who received the citation or their attorney may enter a plea. However, once the plea has been entered and arrangements have been made, anyone may make the payment.

7. What are the hours,location and phone number of the Court?

The Cleburne Municipal Court is open Monday thru Friday from 8am-noon and 1:00pm-5:00pm excluding holidays. You can contact the court at (817)-645-0925.
The Court is located at 303 West Henderson street, Cleburne,Texas 76033.

8. I have a warrant for my arrest...What do I do?

Contact the Court immediately...(817)645-0925
We can help you with information on how to clear up your warrant(s).

9. How can I keep this ticket from affecting my driving record?

There are two ways to keep a citation from affecting your driving record...One way is a driving safety course. You must be eligible based on the guidelines set in the statutory law. If eligible you will pay a fee with specific terms and conditions. The second way is Deferred Disposition. This is a period of time set by the Judge with specific conditions and a special expense fee. Once it is complete the case will be dismissed and will not affect your permanent driving record.

10. Can I just take care of my ticket over the phone?

No...You must enter a plea to your violation and that cannot be done over the telephone.

11. I received a ticket in Cleburne from a state trooper/sheriff deputy/constable... can I take care of it here?

No... you must contact Johnson County at 817-558-0111.
The Cleburne Municipal Court has jurisdiction over offenses written by cleburne police officers, code enforcement officers, animal control officers and the City Fire Marshall.

12. I received a ticket for no insurance but I purchased it today... Can I get it dismissed?

No... In order to get an insurance citation dismissed, you must provide proof that you had insurance on the day and time the police officer pulled you over... you cannot purchase it "after the fact" and get a dismissal.

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Parks and Recreation

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1. Do I need to reserve the pavilions at the park?

Yes. Call (817) 556-8858 or visit the Booker T. Washington Recreation Center to make your reservation.

2. Which structures at the Cleburne parks am I allowed to reserve?

We currently reserve the big pavilions at Hulen Park (Heritage Pavilion on Hillsboro Street and Kimbro Heritage Pavilion on Westhill Street), the gazebo at Hulen Park, the big pavilion at Carver Park, and the first big pavilion at Buddy Stewart Park.

3. How much does it cost to reserve a pavillion?

There is no charge to reserve a pavillion.

4. Can I host a special event at the park?

Yes, however all special events must receive prior approval from the Park and Recreation Department. Depending on the type of special event, you may be required to provide liability insurance for your event. You may contact Recreation Coordinator Heather Bickell at 817-556-8855 or heather.bickell@cleburne.net, for more information.

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Police

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1. How do I get a copy of a police report?

In order to obtain a copy of a crime or incident report, you must complete an Open Records Request form. Once the form has been completed and turned it, it must be reviewed to determine if it can be released or if it must be forwarded to the Texas Attorney’s Office for review. The procedures related to Open Records are dictated by State Law, not the City of Cleburne or the Cleburne Police Department.

2. How do I get a copy of an accident report?

Copies of an accident report can be obtained at the Records Department at a cost of $6.00/each. Check, cash or money order will be accepted.

The copies can be obtained after the report has been completed and turned in by the investigating officer, which can take up to ten working days.

For the convience of using debit/credit card, accident reports may now be accessed on-line at http://cleburnetx.policereports.us

3. How do I get my car out of impound?

In most cases, contact the tow company for information.

4. I received a citation, who do I need to talk to about it?

In order to make disposition on a citation, you must contact the Cleburne Municipal Court 817-645-0925. They are located across the street from the police department at 303 W. Henderson, Cleburne TX 76033

5. What do I do if I have changed my mind about filing charges against someone?

You will need to contact the investigator assigned to your case. You can do this by contacting the Criminal Investigations Division at 817-645-0980.

6. Is someone in jail?

The Cleburne Police Department does not maintain a jail or holding facility. Persons that we arrest are taken to the Johnson County Jail. Their phone number is 817-556-6000.

7. Are you closed for lunch?

The Cleburne Police Department provides service 24 hours a day. Our records division is open from 7:00 A.M. to 5:00 P.M. Monday through Friday.

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Splash Station

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1. What is admission price?

Admission is $6 for everyone who enters park over age of 2, 2 and under are free. See Pool Rules

2. If Iam not swimming do I have to pay $6 admission price?

The admissin price is for all who enter the waterpark above the age of 2, non-swimmers and swimmers. See Pool Rules

3. Can we bring food and drinks into the waterpark?

Unfortunately, We do NOT allow outside food or drinks in the waterpark. We do allow re-entry so you can have lunch and then return for more fun. Splash Station is located in middle of beautiful Hulen Park that would be great for a picnc. We offer a full menu concession stand where you can get free water at anytime. See Pool Rules

4. At what age can I drop my child off without a parent or guardian?

Any child under the age of 12 must be accompanied by someone 16 years of age or older, in case of emergency. See Pool Rules

5. Can I bring tobacco product into Splash Station?

City ordinance 130.19 states NO use of tobacco products on City premises. We do enforce this ordinance and DO NOT allow any tobacco product in waterpark. You are more than welcome to get a re-entry pass and step out of water park to use tobacco products. See Pool Rules

6. When is Splash Station open?

Our operating hours:
Family Swim:
Monday thru Thursday and Saturday 12pm-7pm
Fridays-closed
Sundays 1pm-6pm
Fit Swim:
Monday thru Friday 6:30am-9:30am See Operating Hours

7. What season or annual passes does Splash Station offer?

We have several different types of passes, for more info see Membership link.

8. When and where can I sign up for Swim Lessons?

Swim lessons start on June 10, 2013. We offer classes 9am, 10am, and 7:15pm for all ages and levels. You can register online or in person, see link for more info and register.

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Utility Billing

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1. How do I make an account inquiry?

All information regarding your bill is available through our website or by calling the office at 817-645-0919 during business hours.

2. When will I be billed?

The City of Cleburne has five billing cycles. All meters are read electronically and bills are due around the same time each month, with the exception of weekends and holidays.

3. Can I schedule a water turnoff?

Yes. You may call or visit our office during business hours to schedule a disconnect or transfer. If you are making repairs and need your water turned off during business hours, call 817-645-0919. If there is an emergency after hours, call 817-645-0972.

4. What are the city garbage charges?

The base fee $16.80 plus tax. Each additional cart is a $60 one-time fee. Monthly charge only increases after the third cart, for an additional $5 a month. For more information, call the Sanitation Department at 817-641-2236.

5. Are there late charges?

A late fee is added the next business day after the due date printed on the bill. Late fees are 10%. A disconnection notice is mailed with a disconnection date set for seven days later. We offer extensions as long as you call or come in by the disconnection date. It can be extended for an additional 10 calendar days.

6. How can I make a payment?

Payment options:
In person, by phone (Visa/Mastercard only), mail, bank draft, on-line (Visa/Mastercard only) which is available 24 hours a day, and night drop for after hours use.

7. What are the service fees?

The deposit for residential or commercial accounts is between $75 and $225, depending on the size of the meter. The application and transfer fees are $10. The fee for a returned check is $20 and a disconnect fee is $25.

8. Do I need a permit for a garage sale?

Yes. The permit is $ 7.50. You are allowed (2) permits per calendar year. Each sale may be for (3) consectutive days.

9. How is my bill calculated?

The minimum residential monthly bill is $52.10. Service demand charge for water is $20.05, with a rate of $5.34 per 1000 gallons. The service demand charge for sewer is $11.20, with a rate of $3.43 per 1000 gallons. The maximum sewer charge of $57.57 is based on 13,500 gallons of usage. Residential curbside trash pick up is $16.80 plus tax of $1.30 per month. Drainage Utility fees vary and are charged based on property size.