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1. How do I rent a room at the Recreation Center?

You must visit the Recreation Center and fill out a Rental Agreement. Deposits are required to hold reservations. Any rental outside of normal business hours requires Recreation Coordinator approval and must be made at least two weeks in advance.

2. Can I rent the gymnasium for a dance or special event?

No. The gymnasium is only rented for sporting type events such as basketball and volleyball.

3. How much does it cost if I just want to come in for one day?

The daily admission fee is $2 per person.

4. What is the minimum age to use the cardio room?

The minimum age to use the cardio room is 13. However, patrons age 13-15 must first complete an equipment orientation prior to using the facilities. Patrons age 16 and over may use the cardio room without completing an orientation.

5. Are there childcare facilities?

No, childcare is not provided. The minimum age that children can be left unattended is age 11. This rule is strictly enforced for the safety of all patrons and children.

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1. Who is eligible to ride your service?

Anyone may ride; we provide general public transportation.

2. What is your service area?

We service all of Johnson County, as well as the Tarrant County portion of Burleson.

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1. What is a code violation?

A code violation is a condition or situation that is in violation of the Health and Safety Code of Texas or the City of Cleburne Code of Ordinances.

2. What are the most common code violations?

The Cleburne Marshal's Office may enforce all City Ordinances and State laws. The most common code violations are:

• High grass and weeds (8 inches or taller)
• Junked vehicle on private property (unregistered/inoperable)
• Abandoned vehicle on roadway (unregistered/inoperable)
• Accumulation of rubbish and garbage (includes any rubbish and garbage stored in a pickup or trailer)
• Bulk trash violation
• Dilapidated / dangerous structures
• Illegal dumping (violators may be arrested for certain offenses)
• Outdoor storage (furniture, appliances, equipment, building materials, etc.)
• Trailer or commercial vehicle parked in residential area (may only park temporarily to load or unload)
• Garage sale violations
• Parked facing traffic
• Parked blocking a driveway / mailbox / dumpster
• Obstructing a street / alley / sidewalk
• Parked in a fire lane or near fire hydrant
• View obstructions for drivers (most common are trees/bushes/hedges at intersections)
• Address numbers missing or unreadable
• Stagnant water in swimming pools, tires, buckets or other containers
• Improper fencing around swimming pool 
• Improper use of trash cart (leaving cart at the roadway, failing to bag and secure all contents in the cart)
• Destroy, deface or impair the premises or structure of a rental housing unit
• Dead or diseased trees
• Parking in yard (on unimproved surface)
• Unsanitary conditions (discharge of sewer, etc.)
• Living in an RV
• Illegal home business
• Improper storage of RVs and boats
• Abandoned/Dilapidated signs
• Illegal signs (blade flags, temporary, portable)
• Building code violations (no building permit for work)
• Zoning violations (improper use of a property, no certificate of occupancy, etc.)

3. How do I file a complaint?

Please contact the Marshal's Office by phone at (817) 645-0977, by email at [email protected] or in writing at P.O. Box 677, Cleburne, TX 76033 to file a complaint. You may also us the mobile app seeclickfix to report any suspected violations.

4. May I file an anonymous complaint?

Yes, you may use the mobile app seeclickfix to report suspected violations anonymously. The only necessary information is the site address of the alleged violation and the type of violation. All alleged violations will be inspected by a Deputy Marshal to verify a violation exists. Often, we have questions about the complaint and we can be more effective in our investigation if the complainant provides their name, address, and phone number. However, we cannot guarantee anonymity to any complainant that provides their name, address, or phone number under the Texas Public Information Act.

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1. How do I book a room?

You may book a room in person or over the phone. A deposit is required in order to place a reservation, all rental fees are due two weeks prior to the event date. To book over the phone you must have access to sign and return documents to us and have a valid Visa/MasterCard Credit Card to pay for the deposit and/or fees.  

NO CASH PAYMENTS ACCEPTED.

2. Are the tables and chairs included?

The tables and chairs are included in the rental fees and there are no additional cost involved unless your request for tables and chairs surpases our inventory.

3. What type of event can I have?

We host many types of events from weddings to graduation parties and everything in between. If you have a special event in mind please call a staff member at 817-556-8860 and they can assist you through the process.

4. Do the tables and chairs come with linens?

We can skirt the banquet tables and head tables at no additional cost as long as the request doesn't surpass our inventory. We have a wide variety of linens to choose from at an additional cost. Please call and talk with a member of our staff to get options available.

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1. What is the Extent of an ETJ?

The extent of an ETJ is dependent on the population size of the municipality.  A municipality's population only incorporates those within the City Limits and does not include the residents within the ETJ.  An ETJ can extend as little as one half mile (less than 5,000 inhabitants) or as much as 5 miles (100,000 inhabitants or more). The City of Cleburne has a 2-mile ETJ (25,000 to 49,000 inhabitants).  As of December 2022, the City of Cleburne encompasses 36.113 square miles and has 100.211 square miles in the ETJ.

2. What Is Regulated in the City of Cleburne ETJ?

• Land division is regulated through the Subdivision process, including platting authority as a result of an inter-local agreement with Johnson County.
• The City may abate any public nuisance in the ETJ if it is a danger to the public health. Such nuisances typically consist of dumping, noxious odors, and junk vehicles.

3. What Is Not Regulated in the City of Cleburne ETJ?

• Zoning or land use
• City Ordinances
• Non-City Owned Public Utilities (Johnson County Special Utility Districts)
• Special Districts including Municipal Utility Districts and Municipal Management Districts like; Silo Mills and Wright Farms
• Sanitation Services

4. What Services Are Provided in the ETJ?

• Law Enforcement provided by the Johnson County Sheriff  
• Fire and Emergency Services through their applicable districts 
• Johnson County Road Maintenance and Service

5. What Water/Wastewater Utility Services Are Provided in the ETJ?

Water can be served by the service provider for the location, as determined by the Certificate of Convenience and Necessity boundaries (CCN) for the utility provider or water wells.  Providers that provide service in the City of Cleburne ETJ include the City of Cleburne, Bethesda Water Supply Corporation, Undine Texas, Parker Water Supply Corporation and the Johnson County Special Utility District (JCSUD).   Additional information on the CCN for a location can be found here.

• Contact the City of Cleburne at (817) 556-0946 for more information on Water Services for the City of Cleburne.

The Public Utility Commission (PUC) is the agency that regulates water utilities in the State of Texas.  The City of Cleburne has no control over the operations of an authorized utility within the City of Cleburne’s ETJ.  

More information about the respective utility providers can be found on their websites:

• Johnson County Special Utility District (JCSUD)
• Parker WSC
• Bethesda Water Supply Corporation Bethesda Water Supply Corporation
• What Water & Sewer Service Provider do I have?  Public Utility Commission (PUC) CCN Viewer here. 

Water Wells are often used when infrastructure is not available.  Information on Water Wells in the City of Cleburne’s ETJ can be found here on Prairielands Groundwater Conservation District (PGCD) website.

Sanitary Sewer Services may be provided by the City of Cleburne if infrastructure is available.  Contact the City of Cleburne at (817) 556-0946 for more information of Sanitary Sewer Services.

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1. Who appraises my property and sets the property tax rate?

Find out about property taxes.

2. What is the City of Cleburne’s sales tax rate and what is it used for?

Find out about the city's sales tax.

3. How do I submit a Public Information Request?

Visit the following web link: http://www.cleburne.net/formcenter/city-secretary-forms-6/request-for-public-records-99

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1. How do I obtain a fire report?

Call fire administration at 817-645-0964 with information on date and time of incident, address of incident, type of incident, and justification for request. You may also request online with the following link. Online Request

2. How do I request a fire station tour?

Call fire administration at 817-645-0964 with information on date requesting, number of children and age, length of visit, and any special request for content of the tour. You may also request online from the following link. Online Request

3. How do I request a fire safety presentation?

Call fire administration at 817-645-0964 with information on date requesting, number of children or adults, ages, and type and lenght of presentation requesting. You may also request online from the following link. Online Request

4. How do I request fire hydrant flow data?

Call fire administration at 817-645-0964 with address and business name of requested hydrant flow data. You may also request online with the following link. Online Request

5. How do I request a disaster preparedness presentation?

Call fire administration at 817-645-0964 with information on date requesting, number of children or adults, ages, and type and lenght of presentation requesting. You may also request online from the following link. Online Request

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1. Where do I report a water leak after hours or on weekends?

Please contact the Police Department non-emergency number to report the issue at: (817) 645-0972

2. Where do I get my drivers license? Vehicle registration?

Driver's License

Department of Public Safety

600 West Kilpatrick 

Cleburne TX 76033

(817) 641-2204

http://www.dps.texas.gov/index.htm

Vehicle Registration

Johnson County Tax Office

2 N. Mill St

Cleburne, TX 76033

(817) 558-0122

http://www.johnsoncountytx.org/

3. Where is the Cleburne Post Office?

United States Postal Service

201 Faircrest Dr

Cleburne, TX 76033

(800) 275-8777

Website

4. Where do I get my dog licensed with the city?

The City of Cleburne does not require pets to be licensed. However, micro-chipping your pet is highly recommended and all pets must be vaccinated against Rabies. For more information, please contact:

Cleburne Animal Services 

2375 Service Dr. 

Cleburne, TX 76033 

(817) 556-8895

5. What is the address and phone number of Cleburne Animal Services?

Mailing Address:

Cleburne Animal Services

PO Box 677

Cleburne, TX 76033

Physical Address:

2375 Service Dr

Cleburne, TX 76033

Phone:

(817) 556-8895

6. Where do I pay a Cleburne traffic ticket?

Cleburne Municipal Court

303 W Henderson St

Cleburne, TX 76033

(817) 645-0925

Or online at https://www.municipalonlinepayments.com/cleburnetx/

7. Where is the local Chamber of Commerce?

Cleburne Chamber of Commerce

1511 W Henderson St

Cleburne, TX 76033

(817) 645-2455

http://www.cleburnechamber.com/

8. What number do I call regarding property tax exemptions?

Central Appraisal District of Johnson County

109 N Main St

Cleburne, TX 76033

(817) 648-3000

http://johnsoncad.com/

9. Where do I pay my property taxes?

Main Office at the Cleburne Annex

2 North Mill Street
Cleburne, TX 76033
(817) 558-0122 Phone
(817) 556-0826 Fax

http://johnsoncountytaxoffice.org/Default.asp

10. What is the contact information for the Department of Human Services?

State of Texas Department of Human Services

1501 N Robinson St

Cleburne, TX 76031

(817) 202-2200

Cleburne Health and Human Services Food Stamp Office

204 Kimberley Drive.

Cleburne, TX 76031

(817) 558-9990

11. What is the contact information for the Public Health Department?

Cleburne Health Department

114 West Wardville Street

Cleburne, TX 76033

817-645-0958

12. What are the telephone companies that service Cleburne?

Charter Spectrum 

888-246-5144

http://www.timewarnercablebundledeals.com/?tfn=855-211-2334

U-Verse AT&T

888-265-8656

http://www.getattonline.com/?tfn=844-523-1903

Cox Communications

888-273-6213

http://coxbundledeals.com/?tfn=855-385-5858

13. What are the electric and gas companies that service Cleburne?

AmeriGas Propane

1700 E. Henderson St. 

Cleburne, TX 76031

817-645-4000

https://www.amerigas.com/

Oncor Electric 

817-202-8432

http://oncor.com/EN/Pages/default.aspx

United Cooperative Services

817-556-4000 

3309 N. Main St.

Cleburne, TX 76033

https://ucs.net/

14. What are the local cable providers?

Charter Spectrum

1-844-836-6943

http://www.spectrum.net/

AT&T Universe

1-844-837-2552

https://www.att.com/tv/u-verse.html

Direct TV

1-844-524-8384

https://www.directv.com/

15. Where do I get a DBA (Doing Business As)?

Historic Courthouse

2 N. Main St. Rm. B15

Cleburne, Texas 76033

817-202-4000 x 1625

Website

16. Where do I get a marriage license?

Historic Courthouse - Downtown Cleburne

2 N. Main St. Rm. 128

Cleburne, Texas 76033

817-202-4000 x 1625

Website

17. Where do I get a copy of a birth or death certificate?

Historic Courthouse - Downtown Cleburne

2 N. Main St. Rm. 128

Cleburne, Texas 76033

817-202-4000 x 1625

Website

18. Where is the local landfill for Cleburne?

Cleburne Transfer Station

2625 Pipeline Rd 

Cleburne, TX 76033

(817) 556-8871

Website

19. Where can I dispose of hazardous waste?

Household Hazardous Waste Collection Events or Vouchers through Environmental Services. Call 817-641-2236 for more information. 

Johnson County residents may call Johnson County Public Works at 817-556-6380 to inquire about the county program. The email for the county program is [email protected].

20. What is the phone number for the waste management company?

Cleburne Transfer Station

2625 Pipeline Rd 

Cleburne, TX 76033

(817) 556-8871

Website

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1. May I cook food in my home and sell it to the public?

No, the Texas Food Establishment Rules prohibit anyone from preparing food in their home kitchen and selling it to the public. However, producers under the Cottage Food Law may bake goods in their home with restrictions.

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1. How can I get housing assistance?

All households in need of rental assistance must make application when Cleburne Housing Agency (CHA) opens the waiting list. CHA will not accept applications when the waiting list is closed. CHA will make a public announcement in the newspaper and website when the waiting list opens.

2. How long will I be on the waiting list?

It is not possible to predict the time it will take for someone to reach the top of the waiting list. The wait depends on the rate of turnover in the program and the level of funding provided by HUD. The wait may be as quick as 6 months and as long as 2 years.

3. How do I check my status on the waiting list?

You may check your status by phoning Cleburne Housing Agency at 817-645-0937 between the hours of 1:00 pm - 5:00 pm; Monday thru Friday.

4. How do I get a voucher?

Vouchers are issued to those who have reached the top of the waiting list and successfully attended a briefing. Therefore it is very important that you inform Cleburne Housing Agency of any address changes while you are on the waiting list. If you fail to respond to a notice or it is returned undeliverable, CHA will remove your name from the waiting list.

5. What happens after you are issued a voucher?

After you are issued a voucher, you are responsible for finding a unit that qualifies for the program. Cleburne Housing Agency (CHA) will determine if the rent is within the program guidelines and schedule the unit for inspection. The unit must pass HQS (Housing Quality Standards) inspection prior to moving in and receiving assistance.

6. How much will my rent be?

Cleburne Housing Agency will pay a portion of your rent directly to the landlord based on a formula established by HUD. You will be responsble for paying the remaining portion (based on your income) to the landlord.

7. Why do you have to inspect my unit & how often?

HUD requires the unit to pass inspection before rental assistance can begin; all units must be safe, decent and sanitary.
Your unit will be inspected a minimum of once per year. There are exceptions that may be inspected more than once per year.

8. What happens if my unit needs repairs?

You should contact your landlord and follow procedure for reporting repairs. If the landlord fails to respond, you may contact Cleburne Housing Agency at 817-645-0937.

9. How long can I remain on the rental assistance program?

Current program regulations allow you to continue to receiving assistance as long as you are income eligible and remain in program compliance. You may lose assistance if your income increases to the point that your portion of rent matches or exceeds the full amount or rent or if you are terminated for program violations.

10. What if I want to move?

Cleburne Housing Agency (CHA) requires a 30 day written notice to move; however before moving you must complete your tenant obligations under your current lease with the landlord.

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1. What positions are open and where do I get an application?

Applications are available at City Hall, 10 N. Robinson Street Cleburne, TX 76033. You can also print the online application and mail it to City of Cleburne Human Resources Dept., P.O. Box 677, Cleburne, TX 76033 or fax it to 817-556-8803. You may also access the City's web-site at the Public Library

2. Can I e-mail my application and resume?

You are welcome to save a blank application (with a new name) on your computer, complete it, and then email it to [email protected]. If you are contacted for an interview, you will need to come into the office to sign the application prior to the interview. It is recommended that you follow-up with a phone call after emailing an application to verify it arrived. Confirmation inquiries should be directed to 817-645-0945 or 817-645-0915.

3. If I meet minimum qualifications, will I be interviewed?

Interviews are not automatic. Human Resources representatives and Managers work together to determine who will be interviewed. Preference will be given to applicants who possess more specific education and/or experience

4. What is the minimum age to work for the City?

16 years.

5. Should I turn in anything with my application?

If you have a resume, you may submit it with your application, but the resume can not take the place of a completed application.

6. What jobs can I apply for?

Applications are accepted only for positions that are currently open. Human Resources may screen applications for experience, criminal history, clear driving records, etc. before applicants are interviewed.

7. If I'm not interviewed or hired, will you keep my application or resume on file?

Applications are considered only for the specific job open at the time you submit it. If you are interested in more than one position or a position that comes open at a later date, a new application must be submitted

8. What happens if I just send in a resume for your reference in case there's a job opening meeting my qualifications?

Unfortunately, due to the high volume of applications/resumes received, we can accept applications/resumes only for current openings. Unsolicited resumes/applications are not maintained in our files.

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1. What is an Impact Fee?

An impact fee is a charge on new development to pay for the construction or expansion of off-site capital improvements that are necessitated by and benefit a new development.

2. Why did the City of Cleburne Council decide to collect impact fees?

Before these fees were authorized, the costs associated with expanding Cleburne’s facilities were borne by all of the customers. Now, through the use of impact fees, the developers who create the additional demand are paying a larger share of the cost of meeting that demand. This will ensure that those who place additional demand on the roadway, water, and wastewater systems help pay the costs required to meet that demand.

3. Who pays Impact Fees?

Any developer who is seeking a building permit for a new development (residential or non-residential) that will generate additional use of roadway and/or utility resources will be responsible for paying impact fees.

As it pertains to impact fees, “developer” shall mean any person, company, agency, or entity that is undertaking a project. This includes non-profit entities, churches, and individuals subdividing land for family members as well as those whose primary business is developing land or constructing homes or businesses for profit.

School districts are not required to pay impact fees imposed under Chapter 395 of the Local Government Code.

4. When must Impact Fees be paid?

For residential and non-residential developments, a building permit will not be issued until any and all impact fees have been paid.

 

Temporary Exemption:

Properties that receive final plat approval on or after February 13, 2018, and before July 1, 2018, will not be assessed impact fees if a valid building permit is issued before July 1, 2018.

Effective July 1, 2018, Cleburne will be collecting roadway, water, and wastewater impact fees for all new building permits for properties that received final plat approval on or after February 13, 2018.

One Year Exemption:

Properties that receive final plat approval before February 13, 2018, will not be assessed impact fees if a valid building permit is issued within one (1) year of the effective date of this Ordinance (February 13, 2018). 

If a building permit issued between February 13, 2018, and February 13, 2019, subsequently expires, and no new application is made and approved within such period, the new development shall be subject to the payment of the impact fees adopted in this Ordinance.

Effective February 14, 2019, Cleburne will be collecting roadway, water and wastewater impact fees for all new building permits.

5. What are Roadway Impact Fees?

A roadway impact fee is a charge imposed against new development to pay for the off-site construction or expansion of roadway facilities that are necessitated by and benefit the new development. These roadway facilities may be adjacent to the new development or within the same service area as the new development.

Roadway impact fees are assessed in proportion to the anticipated traffic generated on roadway facilities by the new development in the service area. In other words, impact fees are assessed as a proportion of the development’s impact on the system.

For roadway facilities, a service area is limited to an area within the corporate boundaries of the political subdivision and shall not exceed six miles.

For the facilitation of roadway impact fees, the City of Cleburne is divided into nine service areas.

Roadway impact fees collected in a service area may only be expended in that service area.

A map of Cleburne’s nine service areas is available below:

Roadway Service Area Map

Impact fees may not be enacted or imposed in the extraterritorial jurisdiction (ETJ) for roadway facilities.

6. What are Utility Impact Fees?

A Utility Impact Fee is a charge imposed against new development in order to generate revenue for funding or recouping the costs of capital improvements or facility expansions necessitated by and attributable to the new development.

Utility impact fees help pay the cost of building or expanding facilities in order to provide the adequate service that a new development requires.

Maps of Cleburne’s water and wastewater service areas are available below:

Water Service Area Map

Wastewater Service Area Map

7. Must I pay impact fees for irrigation meters?

Irrigation meters must pay the water impact fee, but the wastewater impact fee does not apply.

8. What is the difference between an impact fee and a tap fee?

An impact fee is charged to new development to offset new or increased demands on existing water and wastewater systems. Impact fees are used to fund expansion on the water and wastewater systems. A tap fee is a service fee that is charged for connecting the public water or wastewater main to the private plumbing.

9. What are Land Use Assumptions?

Land Use Assumptions project growth over a 10-year period. They project population growth by using the number of housing units and non-residential growth by using building square footage and then spatially allocates this growth to designated service areas.

These projections are used in the Capital Improvements Plan to determine the necessary expansions needed to accommodate the increased impacts on infrastructure resulting from new development.

10. What is a Capital Improvements Plan?

A Capital Improvements Plan is required under Chapter 395 of the Local Government Code and must identify the capital improvements or facility expansions for which impact fees may be assessed.

A capital improvement is defined as water supply, treatment, and distribution facilities; wastewater collection and treatment facilities; storm water, drainage, and flood control facilities; and roadway facilities with a life expectancy of three or more years.

The Capital Improvements Plan for Roadway Impact Fees (known as the Roadway Improvements Plan) identifies and estimates the cost of all roadway improvements projected for each Service Area for a ten-year period.

The Capital Improvements Plan for Utility Impact Fees identifies and estimates the cost of all water and wastewater infrastructure improvements projected for a ten-year period.

The needed improvements identified in the CIP are based on the Land Use Assumptions for the City Limits and ETJ.

The CIP for Roadway Impact Fees is developed by transportation planning professionals. The CIP for Utility Impact Fees is developed by engineering professionals.

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1. How do I contact a city/county department?

Visit the Staff Directory to find all department and staff contact information.

2. Where can I find the answers to my frequently asked questions?

Use the FAQs module to easily find answers to the questions you ask the most.

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1. How do I become a vendor at Market Square?

Submit a vendor application to the City of Cleburne. You may pick up an application at City Hall, Booker T. Washington Community and Recreation Center, or online at www.cleburne.net. You may also submit an online request for a permit.

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1. What do I do...I just received a citation?

Your citation will be filed in the Court within three business days. You must make an appearance in person, by mail or you can access the internet and take care of the citation on-line.

2. When do I appear to pay for my citation?

You have 15 calendar days (10 working days) from the date you received your citation to appear. You may appear in person, by mail,by accessing the internet, or by an attorney. If you fail to make an appearance within 15 calendar days, a warrant may be issued for your arrest.

3. When can I find out the cost of my citation?

Please allow three business days for the Court to receive the citation from the police department.

4. How can I pay for my citation?

There are three ways you may appear:
In person at the court window or use the Court's night drop, located at 303 West Henderson in Cleburne.

You may sign the green information form that you were provided by the Police Officer and mail it to: Cleburne Municipal Court P.O. Box 677 Cleburne, Tx.76033.

You can also pay your citation on this website.

5. Do I have to have an appointment to see the Judge?

Yes...litigants must set an appointment to see the Judge on a specific day and time in open court. You must appear on or before the appearance date, on your citation, to seek audience with the Judge of the Court.

6. Can I take care of my wife/husband's ticket?

No...only the person who received the citation or their attorney may enter a plea. However, once the plea has been entered and arrangements have been made, anyone may make the payment.

7. What are the hours,location and phone number of the Court?

The Cleburne Municipal Court is open Monday thru Friday from 8am-noon and 1:00pm-5:00pm excluding holidays. You can contact the court at (817)-645-0925.
The Court is located at 303 West Henderson street, Cleburne,Texas 76033.

8. I have a warrant for my arrest...What do I do?

Contact the Court immediately...(817)645-0925
We can help you with information on how to clear up your warrant(s).

9. How can I keep this ticket from affecting my driving record?

There are two ways to keep a citation from affecting your driving record...One way is a driving safety course. You must be eligible based on the guidelines set in the statutory law. If eligible you will pay a fee with specific terms and conditions. The second way is Deferred Disposition. This is a period of time set by the Judge with specific conditions and a special expense fee. Once it is complete the case will be dismissed and will not affect your permanent driving record.

10. Can I just take care of my ticket over the phone?

No...You must enter a plea to your violation and that cannot be done over the telephone.

11. I received a ticket in Cleburne from a state trooper/sheriff deputy/constable... can I take care of it here?

No... you must contact Johnson County at 817-558-0111.
The Cleburne Municipal Court has jurisdiction over offenses written by cleburne police officers, code enforcement officers, animal control officers and the City Fire Marshall.

12. I received a ticket for no insurance but I purchased it today... Can I get it dismissed?

No... In order to get an insurance citation dismissed, you must provide proof that you had insurance on the day and time the police officer pulled you over... you cannot purchase it "after the fact" and get a dismissal.

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1. What are the hours of operation for city parks?

Per city ordinance the parks are open to the public 7 days a week between the hours of 7:00 am and 12:00 midnight, unless otherwise posted by the Park and Recreation Board. Quiet hours begin at 10pm. Overnight camping is not permitted in any park facility.

2. Do I need to reserve the pavilions at the park?

Pavilions are for public use on a first come first serve basis, however you may reserve a pavilion at no charge by calling (817) 556-8858 or by visiting the Booker T. Washington Recreation Center.

3. Which structures at the Cleburne parks am I allowed to reserve?

We currently reserve the big pavilions at Hulen Park (Heritage Pavilion on Hillsboro Street and Kimbro Heritage Pavilion on Westhill Street), the gazebo at Hulen Park,  and the big pavilion at Carver Park.

4. How much does it cost to reserve a pavillion?

There is no charge to reserve a pavillion.

5. Is there electricity at the pavilions?

There is electricity at the two large pavilions and the gazebo at Hulen Park as well as the pavilion at Carver Park. The electricity runs on a timer and is only on during park hours (7:00am-12:00midnight)

6. Are there on site water connections at city parks?

There is no water available at the parks with the exception of restrooms and water fountains.

7. What if someone is using the pavilion that I have reserved?

For problems please call police dispatch (817) 645-0972. We also ask that you have on hand the permit issued to you at the time you made the reservation for verification of your reservation date/time/place.

8. Can I host a special event at the park?

Yes, however all special events must receive prior approval from the Police Department and the Park and Recreation Department. A special event application must be filled out and turned in to the police department, depending on the type of special event, you may be required to provide liability insurance for your event. You may contact Maria Herrada at the police station at 817-556-8818 or Recreation Coordinator Kristi Dempsey at 817-556-8855 or [email protected], for more information.

9. Can I reserve the softball fields?

Yes, Don Moore Field and Carver Field are available for reservation. This can be done by calling (817) 556-8858 or in person at the Booker T. Washington Recreation Center.

10. How much does it cost to reserve a softball field?

There is no cost to reserve Don Moore or Carver Field, however if you wish to have the field lights turned on during your reservation there is a fee of $35 per hour, or if you wish to have the field prepped including lining the fields, dragging, and the like there is a fee of $150. These fees must be paid at least 48 hours before your reservation date.

11. Can I bring a grill to cook out at the park?

Yes, grills are allowed as long as they have a cover to contain them. Grills cannot be used under the pavilions or gazebo.

12. Are bouncehouses allowed at the park?

Yes, you can bring a bouncehouse for private event reservations at the parks, however if you are holding a special event which is open to the public further approval may be required. All bounce houses are required to have their own generator to supply power to the bounce house.

13. Is it ok to play music at the parks?

Music is allowed, however all music must be turned off by 10:00pm.

14. Can I bring my pet to the park?

Yes, household pets are allowed as long as they are kept on a leash.

15. Can I have non household animals/petting zoo at the park?

No, only household pets are allowed at the parks permitting they are contained on a leash.

16. Can I bring a 4-wheeler or small ride along train to the park for my kids?

No, this is not allowed.

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1. How do I get a copy of a police report?

In order to obtain a copy of a crime or incident report, you must complete an Open Records Request form. Once the form has been completed and turned it, it must be reviewed to determine if it can be released or if it must be forwarded to the Texas Attorney’s Office for review. The procedures related to Open Records are dictated by State Law, not the City of Cleburne or the Cleburne Police Department.

2. How do I get a copy of an accident report?

Copies of an accident report can be obtained at the Records Department at a cost of $6.00/each. Check, cash or money order will be accepted.

The copies can be obtained after the report has been completed and turned in by the investigating officer, which can take up to ten working days.

For the convience of using debit/credit card, accident reports may now be accessed on-line at http://cleburnetx.policereports.us

3. How do I get my car out of impound?

In most cases, contact the tow company for information.

4. I received a citation, who do I need to talk to about it?

In order to make disposition on a citation, you must contact the Cleburne Municipal Court 817-645-0925. They are located across the street from the police department at 303 W. Henderson, Cleburne TX 76033

5. What do I do if I have changed my mind about filing charges against someone?

You will need to contact the investigator assigned to your case. You can do this by contacting the Criminal Investigations Division at 817-645-0980.

6. Is someone in jail?

The Cleburne Police Department does not maintain a jail or holding facility. Persons that we arrest are taken to the Johnson County Jail. Their phone number is 817-556-6000.

7. Are you closed for lunch?

The Cleburne Police Department provides service 24 hours a day. Our records division is open from 7:00 A.M. to 5:00 P.M. Monday through Friday.

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1. How Do I Report a Street or Drainage Problem?

During Regular Business Hours, Monday - Friday - 8 a.m. to 5 p.m., you can easily report a Street or Drainage problem to the City of Cleburne staff through the Report It website portal or many citizens use  SeeClickFix.  You may also call 817-566-8869 to report a Street or Drainage problem.

2. How Do I Report a Water or Sewer Problem?

During Regular Business Hours, Monday - Friday - 8 a.m. to  5 p.m., you can easily report Water and Sewer issues to the City of Cleburne staff though the Report It website portal or many citizens use SeeClickFix.  You may also call (817) 645-0946 to report Water or Sewer issues.

To Report a Water or Sewer Emergency After Hours, call 817-645-0972.

3. How Do I Report a Down Power Line, Street Light Out or Electric Outage?

ONCOR Reporting: ONCOR provides electrical service for the City of Cleburne - from power lines to power poles; including street lights.  To Report a down power line, street light out or electric outage, you will need to contact ONCOR at ONCOR Online Reporting or 888-313-4747.

4. How do I Request a New Streetlight?

The primary function of a streetlight is to facilitate safe movement of traffic at night. Streetlights are installed at residential intersections, cul-de-sacs, curves and mid-blocks every 600' feet.  

If you would like to Request a New Streetlight please contact us though this new Streetlight Request Form.

Other Options: You can contact an electrician to install a private security light and it will run off your existing electric service.  Unfortunately, Oncor will no longer install private "Guard Lights" due to deregulation.  

Guard Lights:  If you have an existing "Guard Light" Oncor will continue to maintain them.  If your Oncor installed "Guard Light" is not working you can contact Oncor on their website and put in a repair request at https://www.oncorstreetlight.com/.

5. What Traffic Signals Do the City of Cleburne Maintain?

The following are traffic signals maintained by the City. All others are maintained by TxDOT.

Nolan River Rd & W Westhill Dr	Nolan River Rd & Cleburne Station
Granbury St & Poindexter St	Granbury St & Woodward Ave
Nolan River Rd & Harlin Dr	Harlin Dr & Yellow Jacket Dr
Nolan River Rd & Woodard Ave	Woodard Ave & Colonial Dr
Woodard Ave & Ridgeway Dr

6. What Roads Do TxDOT Maintain?

Areas Maintained by the Texas Department of Transportation (TxDOT) are below. The contact information for TxDOT is 800-452-9292

E Henderson St (US Hwy 67)	Caddo St (US Hwy 174)
W Henderson St (US Hwy 67)	W Kilpatrick St (US Hwy 4)
N Main St (US Hwy 174)	Katherine P Raines Blvd (US Hwy 67)
S Main St (US Hwy 174)	Walter P Holliday Dr Blvd (US Hwy 67)
US Hwy 4	US Hwy 67
US Hwy 174

7. How Do I Report an Issue on a TxDOT Road?

You can report Texas Department of Transportation (TxDOT) issues by calling 817)202-2900 or on the website here.

E Henderson St (US Hwy 67)	Caddo St (US Hwy 174)
W Henderson St (US Hwy 67)	W Kilpatrick St (US Hwy 4)
N Main St (US Hwy 174)	Katherine P Raines Blvd (US Hwy 67)
S Main St (US Hwy 174)	Walter P Holliday Dr Blvd (US Hwy 67)
US Hwy 4	US Hwy 67
US Hwy 174

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1. What are the Purchasing Department's business hours?

Business hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. To ensure Purchasing Agent availability, please email [email protected] or to schedule an appointment.

2. Where can I register to do business with the City of Cleburne?

Potential and existing vendors can complete a free registration on publicpurchase.com through the City website. Click here to register your firm and designate the types of bid/quote opportunity notifications desired based on chosen commodity codes.

The purchasing department will continue to advertise bids as required by law in the Cleburne Times Review, but registration with the City will only be through the Public Purchase portal.

For any advertised bid and quote opportunities, suppliers can also contact the purchasing department at [email protected], to request information or assistance.

3. How does the City of Cleburne obtain quotes?

For the purchase of non-construction basic supplies and services, the City has adopted a “decentralized” purchasing model. Individual departments are authorized to purchase items, to a certain dollar threshold, without the direct involvement of the purchasing division. Departments are required to abide by all City policies concerning procurement of goods and services.

A department is required to post quote requests on the City website for a minimum of one week when a purchase is between $3,000 and $50,000. The City utilizes www.publicpurchase.com for these quote requests. Quote responses should be submitted via email to the requesting department.

 All City Departments may purchase certain, non-contracted supplies, materials, or services up to a maximum of $2,999.99 without obtaining quotes.

4. What is a sealed bid?

A sealed bid is defined as the attempt to obtain best pricing or value through competition. It is required for purchases of $50,000 and up. The bid must be submitted in a sealed envelope at the appointed place of opening, prior to the appointed time of opening. The bid must be submitted on provided documents and be signed by an appropriate authority within the bidder’s company, authorized to commit the vendor to terms and conditions contained within the bid packet. Bids arriving after the appointed time shall be returned unopened.

For any purchase within a fiscal year that has an anticipated, aggregate total greater than $50,000, the purchasing department will conduct the solicitation for sealed bids (as required by law). Sealed bids are advertised in the Cleburne Times Review and on the City website and must be submitted in accordance with bid packet specifications.

All purchases are made through the appropriate competitive bid process in accordance with applicable Federal, State, and Local statutes, as well as City of Cleburne purchasing policy. Failure to follow specifications or submit the bid at the appropriate time and place will result in non-consideration of the bid. Falsifying bid documents is a serious violation and shall result in vendor suspension from doing business with the City.

 City Council approves all purchases (one-time or contract) for goods and services above $50,000.

5. How do I view the results of recent bids or recommended awards?

Bid tabulations and all resulting awards may be requested by emailing the purchasing department at [email protected].

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1. What is admission price?

Admission is $6 for everyone who enters park over age of 2, 2 and under are free. See Pool Rules

2. If I am not swimming do I have to pay $6 admission price?

The admissin price is for all who enter the waterpark above the age of 2, non-swimmers and swimmers. See Pool Rules

3. Can we bring food and drinks into the waterpark?

Unfortunately, We do NOT allow outside food or drinks in the waterpark. We do allow re-entry so you can have lunch and then return for more fun. Splash Station is located in middle of beautiful Hulen Park that would be great for a picnc. We offer a full menu concession stand where you can get free water at anytime. See Pool Rules

4. At what age can I drop my child off without a parent or guardian?

Any child under the age of 12 must be accompanied by someone 16 years of age or older, in case of emergency. See Pool Rules

5. Can I bring tobacco product into Splash Station?

City ordinance 130.19 states NO use of tobacco products on City premises. We do enforce this ordinance and DO NOT allow any tobacco product in waterpark. You are more than welcome to get a re-entry pass and step out of water park to use tobacco products. See Pool Rules

6. When is Splash Station open?

Our operating hours:
Family Swim:
Monday thru Thursday and Saturday 12pm-7pm
Fridays-closed
Sundays 1pm-6pm
Fit Swim:
Monday thru Friday 6:30am-9:30am See Operating Hours

7. What season or annual passes does Splash Station offer?

We have several different types of passes, for more info see Membership link.

8. When and where can I sign up for Swim Lessons?

Swim lessons start on June 10, 2013. We offer classes 9am, 10am, and 7:15pm for all ages and levels. You can register online or in person, see link for more info and register.

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1. How do I make an account inquiry?

All information regarding your bill is available through our website or by calling the office at 817-645-0919 during business hours.

2. When will I be billed?

The City of Cleburne has five billing cycles. All meters are read electronically and bills are due around the same time each month, with the exception of weekends and holidays.

3. Can I schedule a water turnoff?

Yes. You may call or visit our office during business hours to schedule a disconnect or transfer. If you are making repairs and need your water turned off during business hours, call 817-645-0919. If there is an emergency after hours, call 817-645-0972.

4. What are the city garbage charges?

The residential base fee $16.80 plus tax. Each additional cart is a $60 one-time fee. Monthly charge only increases after the third cart, for an additional $5 a month. For more information, call the Sanitation Department at 817-641-2236. For all commercial accounts please call Progressive Waste Solution at 817-222-2221

5. Are there late charges?

A late fee is added the next business day after the due date printed on the bill. Late fees are 10%. A disconnection notice is mailed with a disconnection date set for seven days later. We offer extensions as long as you call or come in by the disconnection date. It can be extended for an additional 10 calendar days.

6. How can I make a payment?

Payment options are cash, check, credit card ($1.50 fee, Visa/Mastercard only), bank draft and money orders. All forms of payment are accepted in our office during business hours. Phone payments (credit card only), mail, online payments and night drop available. We do not accept temporary checks.

7. What are the service fees?

The deposit for residential or commercial accounts is between $75 and $225, depending on the size of the meter. The application and transfer fees are $10. The fee for a returned check is $25 and a disconnect fee is $25.

8. Do I need a permit for a garage sale?

Yes. The permit is $ 7.50. You are allowed (2) permits within a 12-month period. Each sale may be for (3) consecutive days.

9. How is my bill calculated?

The minimum residential monthly bill is $56.05 Service demand charge for water is $22.53, with a rate of $6.00 per 1000 gallons. The service demand charge for sewer is $12.58, with a rate of $3.86 per 1000 gallons. The maximum sewer charge of $64.69 is based on 13,500 gallons of usage. Residential curbside trash pick up is $16.80 plus tax of $1.39 per month. Drainage Utility fees vary and are charged based on property size.