The Cleburne Police Department Communications Center is staffed by 11 telecommunicators and one supervisor. They answer all 911 and non-emergency calls and dispatch over 40,000 incidents a year.

They monitor several databases at all times.

Responsibilities

Some of their essential duties include:

• Receiving emergency and non-emergency requests for police, fire, and medical services
• Dispatching proper personnel and equipment to the location
• Creating and maintaining logs of public safety activity
• Handling complaints and inquiries from the public
• Operating a variety of communications equipment, including telephone, two-way radio, and computer equipment
• Maintaining contact with all units on assignments
• Responding to variety of requests from personnel in the field
• Deals tactfully, effectively, and professionally with the general public

The City of Cleburne Police could not function without the skilled and highly trained professional staff of telecommunicators.