The Cleburne Police Department Communications Center is staffed by 11 telecommunicators and one supervisor. They answer all 911 and non-emergency calls and dispatch over 40,000 incidents a year.
They monitor several databases at all times.
Some of their essential duties include:
Receiving emergency and non-emergency requests for police, fire, and medical services
Dispatching proper personnel and equipment to the location
Creating and maintaining logs of public safety activity
Handling complaints and inquiries from the public
Operating a variety of communications equipment, including telephone, two-way radio, and computer equipment
Maintaining contact with all units on assignments
Responding to variety of requests from personnel in the field
Deals tactfully, effectively, and professionally with the general public
The City of Cleburne Police could not function without the skilled and highly trained professional staff of telecommunicators.
Support Services Manager
Connie Taylor was hired as a Dispatcher in 2001. In 2007, she became the Dispatch Supervisor and in 2013 accepted the added responsibility of the Records Department and was named Support Services Manager.
Connie is the Terminal Agency Coordinator (TAC) and the Custodian of Records. She holds a Master Telecommunicator Certification and NCIC/TCIC Associate Trainer Certification.