Utility Billing

MAINTENANCE NOTICE:  Please note that our system will undergo a critical maintenance update from March 28 at 7:30 p.m. to March 29 at 1 p.m. During this time, customers will not be able to make payments online, by phone or in person. Our system will not be able to process any payments during this system update. Customers can still use the drop box at the Utility Billing Office to drop off payments if needed. Thank you for your patience and understanding as we work to best maintain our system.

Utility Billing provides a variety of services for the residents of Cleburne. The main function of this department is to record, bill, and collect for water, sewer and sanitation services. 


We have approximately 10,221 active accounts. The city is divided into five billing zones. Each zone has a different due date. The due date for each zone is indicated in the table below. View payment options here.

 Zone Monthly Due Date
Zone 14th
Zone 211th
Zone 318th
Zone 425th
Zone 527th

Track Usage

Water customers can monitor water consumption with real-time data, alerts and analytics. View details here.

Hours of Operations

The Cleburne Utility Billing Office is available via drive-thru service and phone on Mondays through Fridays from 8 a.m. to 5 p.m. (except for City holidays). In-person services are currently being done by appointment only Mondays through Fridays from 9 to 11 a.m. and then 2 to 4 p.m. (except for City holidays). To schedule an in-person appointment, call 817- 645-0919.

Frequently Requested Documents