Utility Billing

Functions



Utility Billing provides a variety of services for the residents of Cleburne. The main function of this department is to record, bill, and collect for water, sewer, and sanitation services. We have approximately 10,221 active accounts. The city is divided into five billing zones. Each zone has a different due date. The due date for each zone is a follows:
Zone 1 -- 4th / Zone 2 -- 11th / Zone 3 -- 18th / Zone 4 -- 25th / Zone 5 -- 27th.

Residential Rates

Water Rate
$6.00 per 1000 gallons

Sewer Rate
$3.86per 1000 gallons
Maximum sewer 13,500 gallons

We collect deposits for new residential and commercial customers. We collect both current and delinquent payments, make account adjustments, and issue garage sale permits.

New Billing Statements in March


Starting March 2020, City of Cleburne utility customers will begin receiving more user friendly and informative billing statements. The statements will include a 12-month water usage graph, a calendar highlighting the due date, and a larger message area to provide residents with valuable information along important contact phone numbers. These changes were made to improve the information provided to residents about the utility services provided to them. 

See an example bill breakdown

Documents
MUNICIPAL SERVICES BUILDING