Report an Issue

For water-related emergencies, animal bites, nuisance violations and noise complaints: 
please call 817-645-0972, which is the City's non-emergency line that is monitored 24/7 by dispatch.

The City of Cleburne uses SeeClickFix for many of its citizen requests. Community members can easy report issues to City of Cleburne staff through a mobile app and through the report portal below. Download the app today for iOS and Android devices.

NEW! For easier user reporting, we have consolidated some of our category options. Click from the options below to report an issue with city staff.

Animal Services

All animal bites, injured, aggressive and wild animals or livestock at large should be reported immediately to the Police Department at 817-645-0972.

Code Compliance

City Code Violation
(view common violations here)
Fire Code Violation


Child Care Facility ComplaintFood Establishment Complaint
Hotel/Motel Complaint
Misc. Environmental Health ComplaintPublic Pool ComplaintStagnant Water Complaint

Parks & Recreation

Report issues concerning Cleburne parks here.
(This can include issues that you see at our parks that may need repairing.)


New residents must set up a customer account with Utility Billing to receive their first cart at no cost and no monthly service fee.  A second cart will cost a flat $60 with no additional service fee. Three or more carts will cost $60 per cart and an additional $5-a-month service fee per cart.

Report issues concerning Cleburne garbage and sanitation here.
(This can include a request for a garbage cart, trash pickup inquiries and more)

Streets & Drainage

Drainage IssuePotholeStreet/Roadway Issue
Street Light - Outage ReportStreet Light - Request NewTraffic Signal/Sign Issue

Water & Wastewater

Please call 817-645-0972 for water and wastewater issues after business hours, on weekends and holidays.

After Hours Shut OffHydrant IssueLift Station IssueManhole IssueMeter Leak
No WaterSewer BackupSewer IssueUtility LocateWater Leak
Water PressureWater Quality

Water Treatment/Wastewater Treatment

Please call 817-645-0972 for water and wastewater issues after business hours, on weekends and holidays.

Liftstation AlarmLiftstation OverflowOdor Issue
Pumpstation/Water Tower AlarmWater Quality Issue